All About SPPSS.......well almost all!
Who & What this is
SPPSS is not a retailer/distributor in the usual sense. We are what some call a "broker".
If you'd like a full explanation of what that entails and are suffering from insomnia drop us a line and we'll be only too happy to bore you into a coma with the legal mumbo jumbo. The short explanation is that we do not "mark up" wholesale and/or manufacturer prices to achieve our "retail" prices. We simply charge a "commission" - and a SMALL commission at that - which is added to nearly every item we offer! Notice we said "nearly" every item. Training equipment is an example of products that we never have and never will mark up.
Another important difference between us and retailers/importers/distributors - we do not add anything to freight or handling charges or on any duty/taxes charged by various government agencies anywhere.
The difference this makes to you the consumer makes it worth using us and not some boring old "retailer".....heck, we're fun! Plus we like dealing with people who are into sports. It's one of the few things that can bring an entire nation together apart from war and other disasters so when you think about it sports is one of the most positive things going for our little ball of dust!
Now some boring legal stuff to keep the lawyers happy.
The sales reps and I do not accept any responsibility for the ineptitude, incompetence, clumsiness or general stupidity of any of the employees or agents of freight companies, airlines, postal services, customs departments or the manufacturers and/or wholesalers we deal with in the handling of your orders/shipments.
We always do our best to ensure that you are sent exactly what you order in a reasonable space of time and in top condition, but sometimes circumstances conspire to foul things up. If something does go awry we always get after whoever made the mistake and ride them till they come good for you.
However, if you make a mistake when ordering a product please understand that to make an exchange would require the item(s) to be returned to the manufacturer at YOUR cost.
- All the products we offer here are supplied in good faith that you the purchaser are not going to do anything untoward with said products.
Make sure of sizing, colours, styles and options before you order.
Double check your details with Mike and/or the sales rep before confirming the order.
Mistakes made by customers are the responsibility of the customer and no one else.
Once an order has been placed with the manufacturer/wholesaler it cannot be cancelled and usually cannot be altered in any way.
- Custom orders for uniforms and/or equipment cannot be cancelled or refunds made no matter what the circumstances once the order(s) have been placed with our supplier(s).
- Absolutely no refunds on any mistakes made by anyone other than Mike or the reps!
Okay, that's got that out of the way. What about who we can sell to? We've been asked many times if SPPSS sells to countries other than Australia and New Zealand.
Not everything that is on the site - because of various distribution deals that exist around the world - but the vast majority of the products listed here can certainly be supplied to anyone, anywhere. Would you believe we've sold soccer uniforms to Kenya!?
So from Madagascar to Finland, from Argentina to Latvia, if you see something here that interests you drop us a line (in English please). Oh, we do not sell to Nigeria or Zimbabwe! If you've received an email from a 419'er you know why.